Although the content of this page may be useful. The page was part of a migratian and may look different and unmaintained. I am working my way through, tidying them up.
🙏🖤
Design Systems London 2019 - Jon Reidy
On This Page:
HSBC is different to the average start up, it’s 150 years old.
No one was thinking about Design Tokens and React Components then.
HSBC is bg, 250,000 staff in nearly 80 countries
The worlds biggest international bank
Lots of everything which leads to lots of fragmentation.
HSBC has had a design system in one way or another for the lsat 9 years
2017 they had a rebrand that allowed a big sweeping change in creating a global digital design system.
The HSBC Global Digital Design System is made of:
Design Language
Community
Design Thinking
Review and Alignment
Measurement and Performance
Tools
The HSBC Global Digital Design System is part of their “digital DNA”.
You need a strong community
builds trust
creates communication channels
Creative Hierarchy was found to be important.
roles and responsibilities
helps create harmony
easier communcations
faster decisions made
The go from a top down bottom up approach with broad decisions coming from the top and evolution of things coming from the bottom
Tooling is key!
Decentralised
The biggest challenge they found was the ego. In large companies it’s hard to ‘make your own mark’.
They’re currently looking at AI and Automation for the future of their Design System.
Labour intensive tasks
administration
reports-
Project: Robot Chicken
Design REviews
Machine Learning
Self Service Base
Takes around 8 seconds to do a AI powered design review
It’s currently at MVP stage, hope to be ‘ready’ in about a year.
He doesn’t think it will ever take away the creative requirement of a person - but AI and automation will allow for an explosion of ideas.
